Part of Conocido ICT — software built in-house
Products · Software · Tools

Software built in-house.

Conocido Systems is the software platform behind Conocido ICT: SupportPal plugins, SaaS applications and in-house tools, built from our own practice as a hosting provider and MSP. No fluff, no detours — just production software our customers run on every day.

Our team Conocido engineer at work
About Conocido Systems

Leading in software we use ourselves

We combine technical depth with a no-nonsense approach: one point of contact, fast service, and software we always run ourselves before putting customers on it.

Eat your own dog food — every SaaS product and SupportPal plugin we build runs inside our own MSP operation. Does it work flawlessly there for months on end? Only then do we share it with customers.

Our promises

Smart. Reliable. Reachable.

№ 01 · Smart

Small and focused

Every application does one thing well and integrates with the rest via API. No bloated platforms with too many buttons.

№ 02 · Reliable

In production

We build what we use ourselves. Only after it’s run flawlessly for us for months do others get access. No vaporware.

№ 03 · Reachable

NL-hosted

Alles draait op onze eigen servers in Nederland. Mensen die je écht te spreken krijgt. Geen Amerikaanse cloud-laag.

In the spotlight

The flagship of our portfolio

The most mature product in the catalogue — see it live.

SaaS · Monitoring

AppVitals

Digital Experience Monitoring with Real User Monitoring, synthetic checks and Core Web Vitals — in one place, with alerts that only fire on real regressions.

StatusLive · production
CategoryMonitoring
StackLaravel · TimescaleDB
HostingNL, own infrastructure
Visit AppVitals
Live
Chapter I · Plugins

Plugins for SupportPal

SupportPal is a great helpdesk platform. We build extensions for it that make it even better for teams handling tickets in it every day. Four plugins in production, all in active use on our own helpdesk.

Plugin №01Live · v2.x

Ticket Board

Kanban-bord voor SupportPal. Sleep tussen statussen, filter op agent of department, zie in één oogopslag waar het werk staat. Slaat handmatig klikwerk over.

Plugin №02Live · v1.x

Ticket Scheduler

Plan tickets vooruit met een echte agenda. Wijs werk toe op specifieke dagen of tijdsblokken — ideaal voor onderhoud en geplande klantbezoeken.

Plugin №03Live · v1.x

App Integration

Brug tussen SupportPal en de tooling waar je team al mee werkt — monitoring, CRM, billing. Webhooks twee kanten op, met retry en audit-log.

Plugin №04Live · v1.x

Gamification

Punten, ranglijsten en muntanimaties om operators te motiveren. Punten bij elk gesloten ticket, leaderboard per maand, dopamine-hit voor agents en bewezen ticket-volume-stijging voor support-managers.

Chapter II · SaaS portfolio

Thirty SaaS applications, six categories

Multi-tenant webapps on the same Laravel base, deployed on our own infrastructure. Small and focused: thirty sharp tools rather than one bloated platform. Many of these started as internal MSP tools — and were then made available to other MSPs.

Category I

Monitoring & Operations

04 products
№ 01

AppVitals

Live

Digital Experience Monitoring without the noise.

Mature monitoring platform with Real User Monitoring, synthetic checks and Core Web Vitals — all in one place. For teams that want actionable insight instead of yet another inbox of false alarms.

    What it does:
  • Real User Monitoring with p75/p95 per page, per device
  • Synthetic checks for uptime and functional flows
  • Smart alerts that only fire on real regressions
CategoryMonitoring
StackLaravel · TimescaleDB
Since2024
Read more about AppVitals → View live →
№ 02

BackupBoard

Beta

One dashboard for backups across all your systems.

Aggregates backup results across your full estate — no more loose mail alerts, just real health checks per host, per job, per day. Built for MSPs with customer volumes where you don’t want to scroll through 80 mails every morning to know if something failed.

    What it does:
  • Aggregator for different backup engines
  • Health status per job with heatmap view over time
  • Alert routing per customer or location
CategoryOperations
StackLaravel · Pollers
Since2025
Read more about BackupBoard →
№ 03

AuditCheck

Beta

Compliance checks automated across your estate.

Periodic audit runs across servers, sites and cloud services. Translates technical findings into reports auditors understand, while operators get direct deeplinks to what they need to fix.

    What it does:
  • Periodic checks on CIS, NEN or custom checklists
  • Auditor-friendly report + technical deeplink per finding
  • Trend history per check and per resource
CategoryCompliance
StackLaravel · Queue-workers
Since2025
Read more about AuditCheck →
№ 04

CompliVPN

Beta

Privacy-first VPN with audit trail.

VPN for compliance-sensitive sectors that don’t want traffic riding through a US cloud layer. EU data, EU infrastructure, and an audit trail you can hand to regulators without excuses.

    What it does:
  • Self-hosted or NL-hosted exit nodes
  • Audit trail per session and destination
  • No logging beyond the audit purpose
CategoryNetworking
StackWireGuard · Laravel admin
Since2025
Read more about CompliVPN →
Category II

Workflow & Documents

04 products
№ 05

Conocido IC

Live

From email inbox to structured work order.

REST-API platform that scans incoming email for PDF attachments, extracts structured data, and automatically creates tasks with work orders. Multi-tenant deployed at several business customers — each with their own mailflows and parsing rules.

    What it does:
  • IMAP monitoring for incoming mail per tenant
  • PDF parsing with barcode and name detection
  • Tasks and work orders linked to products
CategoryWorkflow API
StackLaravel 7 · IMAP · PDF-parsing
Since2022
Read more about Conocido IC → View live →
№ 06

ConoPrint

Live

Print workflow without spreadsheet shenanigans.

For teams wanting to track print requests, production and delivery in one place. Compact and lightweight — no ERP fantasies, just a grip on what goes in and what comes out.

    What it does:
  • Register and route print requests
  • Status tracking from request to delivery
  • Reports on volume and turnaround time
CategoryOperations
StackLaravel · Tailwind
Since2024
Read more about ConoPrint → View live →
№ 07

InvoiceHub

Beta

Process incoming invoices without mailbox hunting.

Central processing of incoming invoices — OCR, matching against purchase orders, and routing through an approval flow. For admin teams that don’t want to dig through mailboxes for that one invoice.

    What it does:
  • OCR for PDF and scanned invoices
  • Smart matching on suppliers and orders
  • Approval flow with audit log per sign-off
CategoryFinance
StackLaravel · OCR-pipeline
Since2025
Read more about InvoiceHub →
№ 08

ConoWid

Beta

Scan workflow for diagnostic images, with barcodes.

Multi-tenant capture platform for diagnostic images and documents. Each workstation has its own scan session, every scan gets a barcode link and automatic export. For labs and operations that digitise batches of physical documents or items.

    What it does:
  • Capture sessions per workstation and user
  • Barcode detection on scan input
  • Export pipelines configurable per tenant
CategoryCapture / Workflow
StackLaravel · scan-integratie
Since2025
Read more about ConoWid →
Category III

Identity & Security

05 products
№ 09

Conocido Signature

Live

Email signatures, centrally managed across entire organisations.

Multi-tenant platform that generates and deploys email signatures across whole teams. Customer-specific branding, assets and templates per environment — no more Outlook tinkering or "Sarah forgot to update her phone number".

    What it does:
  • Templates per tenant, with live preview
  • Assets (logo, photo, contact info) centrally managed
  • Distribution via Microsoft 365 / Exchange
CategoryIdentity
StackLaravel · Multi-tenant assets
Since2022
Read more about Conocido Signature → View live →
№ 10

ConoKey

Live

Key management for teams that don’t believe in spreadsheets.

Multi-tenant system for managing physical keys and key cabinets. Keys with RFID tags, cabinets as connected devices, and a mobile app users authenticate with at the cabinet. No more spreadsheet that’s always wrong — the transaction is created at the cabinet itself.

    What it does:
  • RFID keys, cabinets as connected devices
  • Mobile auth via QR code at the cabinet
  • Append-only audit trail of every fetch, return and transfer
CategorySecurity
StackLaravel · MySQL · RFID
Since2024
Read more about ConoKey →
№ 11

ConoCard

Beta

API for card printers — without the driver circus.

REST API to drive Zebra, Magicard and Evolis card printers end-to-end for access-card issuance. No Windows drivers, no Silex tray app. Reverse-engineered USB-over-IP tunnel runs natively in Rust on Windows and Linux.

    What it does:
  • POST /cards — print + UID read + 2N registration in a single call
  • Plug-and-play Linux box on the network, no client installs per workstation
  • PMS adapters for Lodgify, Smoobu, Hospitable
CategoryIdentity / Access
StackRust · Axum · PC/SC
Since2026
Read everything about ConoCard →
№ 12

ConoCard Enterprise

Live

Multi-site access-card issuance for enterprise IT.

Central platform for card issuance across multiple sites with AD/SSO, RBAC and SIEM audit-trail. Works with your existing Zebra, Magicard and Evolis fleet. Deploy as appliance, VM or managed SaaS tenant — no Silex driver stack per workstation.

    What it does:
  • Multi-site central management with per-location dashboards
  • AD/SAML/OIDC + role-based access control
  • Compliance audit-trail (NEN 7510-ready)
CategoryIdentity / Enterprise
StackRust · Linux · TLS · RBAC
Since2026
Read everything about ConoCard Enterprise →
№ 13

SecuWash

Beta

Multi-site compliance and control platform.

Multi-tenant platform for tracking control and compliance requirements per site and company. Roles, permissions and site-specific checklists — in development. More info at hello@conocido.nl.

    What it does:
  • Multi-tenant with companies and sites
  • Roles and permissions per organisation
  • Site-specific checklists
CategoryCompliance
StackLaravel · multi-tenant
Since2025
Read more about SecuWash →
Category IV

People & HR

02 products
№ 14

Imbarcu

Live

HR Management, simplified — multi-tenant and white-label.

Complete HR platform for SMB and larger organisations: employees, contracts, inventory, documents, training and onboarding in one place. Multi-tenant with platform/reseller/company hierarchy, white-label deployment, with integrations to SignNow, Moodle, TimeChimp/Loket and Bunq.

    What it does:
  • White-label resellers with own branding and domain
  • E-signatures via SignNow for contracts and inventory
  • Integrations: TimeChimp → Loket, Moodle, Bunq
CategoryHR platform
StackLaravel 12 · Filament 3 · MySQL
Since2025
Read more about Imbarcu → View live →
№ 15

Conocido CRM

Beta

Customer and relationship management on the Conocido IC foundation.

CRM platform on the Conocido IC stack, for managing customers, contacts and relationship activities. Integrates directly with the rest of the portfolio (Signature, IC, IC modules). In development — more info at hello@conocido.nl.

    What it does:
  • Customer and contact management with activity history
  • Note and interaction trail per relationship
  • Integrations with other Conocido modules
CategoryCRM / Relations
StackLaravel · Conocido IC-stack
Since2026
Read more about Conocido CRM →
Category V

Industry-specific

04 products
№ 16

PMSLogic

Beta

Property Management for smaller hotels.

Hotel PMS connected to Lodgify for bookings and AccessCommander for access control. One dashboard for guests, rooms, discount codes and ID documents — for accommodations that don’t want Mews or Cloudbeds but still want to work professionally.

    What it does:
  • Lodgify integration for incoming bookings
  • AccessCommander link for access management
  • Guest dossier with ID documents and discounts
CategoryHospitality
StackLaravel · Lodgify · Access­Commander
Since2025
Read more about PMSLogic →
№ 17

Restocido

Beta

Visitor analytics for hospitality venues.

Track footfall, peak hours and patterns for restaurants and hospitality venues. A light tool to extract insight from physical presence without replacing your POS stack. Owners usually only learn after the fact that their Thursday night exploded — that era is over.

    What it does:
  • Visitor counts per location, per part of day
  • Trend graphs over week, month and season
  • Integrations with presence sensors
CategoryHospitality analytics
StackLaravel · sensor-API
Since2025
Read more about Restocido →
№ 18

ConoSignage

Beta

Push content to any screen.

Lightweight digital signage platform to manage and push content centrally to on-site screens. No Chromecast frustrations, no vendor lock-in — just a simple CMS for signage content and a slim player for display PCs.

    What it does:
  • Content library per organisation
  • Screen groups and playlist scheduling
  • Slim player client for display PCs
CategoryCommunication
StackLaravel · WebSockets
Since2025
Read more about ConoSignage →
№ 19

Beviq

Live

Compliance platform for security installers.

Multi-tenant SaaS guiding the full lifecycle of security projects: intake and risk analysis → security plan → quote → installation → quality document → maintenance. With a 27-rule validation engine enforcing VRKI compliance, built for Dutch security installers.

    What it does:
  • VRKI validation via 27-rule engine
  • Drawable floor plans + digital signature
  • Full project flow from intake to maintenance
CategorySecurity / Compliance
StackLaravel 12 · Vue 3 · Inertia · Tailwind
Since2025
Read more about Beviq → View live →
Category VI

MSP & Hosting tooling

13 products
№ 20

HostFact HostBill

Beta

Migration toolkit for billing platforms.

Laravel toolkit for the complete migration from HostFact to HostBill: customers, products, subscriptions, invoices and transaction history. We needed the migration ourselves — and turned it into a reusable tool for other MSPs facing the same step.

    What it does:
  • Data model mapping between both platforms
  • Batch migration with dry-run and rollback
  • Validation reports of what does/doesn’t carry over
CategoryMSP tooling
StackLaravel 11 · HostFact + HostBill API
Since2025
Read more about HostFact ↔ HostBill →
№ 21

NinjaOne Sync & Billing

Beta

RMM data automatically in your billing.

Middleware that syncs organisations, devices and service subscriptions between NinjaOne RMM and HostFact. Automatically counts device numbers, remote session volumes and service subscriptions — turning them directly into billing. For MSPs that don’t want to manually count every month.

    What it does:
  • Organisation sync NinjaOne ↔ HostFact
  • Device and session counts per month
  • Automatic subscription billing per service
CategoryRMM ↔ Billing
StackLaravel 11 · NinjaOne API · HostFact API
Since2025
Read more about NinjaOne Sync →
№ 22

Email Pre-Filter

Beta

Filter the noise before you spin up AI.

Laravel API that filters incoming emails before AI processing kicks in. Maintains a dynamic blacklist of senders and subject patterns that aren’t support tickets (newsletters, automated alerts, marketing). Saves AI costs and keeps the ticket queue clean.

    What it does:
  • Blacklist on sender + subject patterns
  • Pre-filter before AI ticket classification
  • Integration via Microsoft Power Automate
CategoryAI pipeline
StackLaravel 12 · MS Power Automate
Since2025
Read more about Email Pre-Filter →
№ 23

Nx Witness Monitor

Beta

Health monitoring for video surveillance systems.

Laravel application that monitors Nx Witness video surveillance systems: hourly-syncs systems, servers and devices through the Nx REST API, tracks status changes and sends a mail alert when servers or cameras have been offline for three hours or more. Hourly state backups for incident investigation.

    What it does:
  • Hourly sync of system, server and device status
  • Alert at ≥ 3 hours offline
  • Status history backups for incident investigation
CategoryVideo monitoring
StackLaravel 12 · Nx Witness REST API
Since2025
Read more about Nx Witness Monitor →
№ 24

Conocido BI

Beta

AI-driven Business Intelligence for MSPs.

Dashboard that aggregates data from multiple external systems — HostFact, NinjaOne, SupportPal, SentinelOne, Informer — and uses Claude AI to generate insights on profitability and operations. For MSPs that don’t want to report from loose spreadsheets anymore.

    What it does:
  • Aggregates data from 5+ external MSP systems
  • AI analysis of margins, customers and service mix
  • Daily insight reports to the business
CategoryBI / Analytics
StackLaravel 11 · Claude AI · multi-API
Since2025
Read more about Conocido BI →
№ 25

Conocido Finance

Beta

Financial cockpit for MSP admin teams.

Financial management platform tying HostFact, WeFact and Bunq together — invoice scheduling, payment processing, debtor/creditor management and automated billing flows in one place. For MSPs with multiple billing platforms and bank accounts.

    What it does:
  • Multi-platform invoicing (HostFact + WeFact)
  • Bunq API for payments and reconciliation
  • Automated debtor and creditor management
CategoryFinance
StackLaravel 10 · HostFact · WeFact · Bunq
Since2024
Read more about Conocido Finance →
№ 26

Wimood

Beta

Network hardware lifecycle tracking between Wimood, HostFact and UniFi.

Hardware asset tracking that captures the lifecycle of a UniFi network device — from Wimood order, through HostFact invoice (with serial-number scan), to physical presence on a UniFi site. Everything tied together via serial numbers and MAC addresses.

    What it does:
  • Sync of orders/products from the Wimood supplier API
  • HostFact invoice scan with serial-number extraction
  • UniFi site lookup across all connected controllers
CategoryHardware lifecycle
StackLaravel 12 · UniFi · HostFact · Wimood API
Since2025
Read more about Wimood →
№ 27

Supplies

Beta

Auto-ordering of paper for printer leasing.

Automated paper supply ordering: tracks paper consumption via print-counter snapshots (from LeasyPrint), estimates stock levels, and generates order suggestions when stock runs low. Orders go to Holland Office Supplies, billing flows through HostFact.

    What it does:
  • Consumption tracking via print-counter snapshots
  • Stock estimator with order suggestion
  • Order via HOS + billing through HostFact
CategoryPrinter leasing
StackPHP · HOS · HostFact
Since2024
Read more about Supplies →
№ 28

Copaco Portal

Beta

Distributor portal for MSP orders and shipments.

Web app for partners and internal staff to browse products, place orders and track shipments through the Copaco distribution network. Daily-syncs the Copaco catalogue via FTP-CSV and integrates with our billing.

    What it does:
  • Catalogue sync via Copaco FTP/CSV (daily)
  • Order placement and shipment tracking
  • Integrated with internal billing stack
CategoryProcurement
StackLaravel 12 · Copaco API · FTP
Since2025
Read more about Copaco Portal →
№ 29

AFAS Bridge

Beta

Time tracking and billing between AFAS and HostFact.

Webhook service that automates time registration in AFAS InSite and creates invoices in HostFact based on it. For MSPs using AFAS as their HR/ERP and tired of retyping hours manually at month-end.

    What it does:
  • Webhooks from AFAS InSite
  • Automatic hours-to-invoice mapping
  • HostFact invoice creation without intervention
CategoryHR ↔ Billing
StackNode.js · Express · AFAS · HostFact
Since2024
Read more about AFAS Bridge →
№ 30

VAPI Bridge

Beta

Voice-AI assistants with multi-provider support.

Multi-tenant orchestration layer for voice-AI assistants across multiple providers. One Assistant config, three webhook flows, and provider-specific data in JSON columns. For teams that want telephony AI without vendor lock-in.

    What it does:
  • Multi-tenant scoping per company
  • Three voice providers behind one API
  • Call log with provider-specific metadata
CategoryVoice AI
StackLaravel · multi-provider webhooks
Since2025
Read more about VAPI Bridge →
№ 31

2NAC Manager

Beta

2N Access Commander management across multiple locations.

Laravel application for centrally managing and monitoring multiple 2N Access Commander servers. For installation companies deploying access control systems (intercoms, door openers, card readers) across customers — one login, all installs visible.

    What it does:
  • Multi-server overview of all 2N installs
  • Aggregates alarms from all connected systems
  • Configuration templates across multiple installs
CategoryAccess control
StackLaravel 11 · Filament 3 · 2N API
Since2025
Read more about 2NAC Manager →
№ 32

Bloxs AI

Beta

AI assistant for real-estate communication.

AI-driven email and communication assistant specifically for property management. Runs on Bloxs property-management data and generates context-aware replies to tenant questions about service, policy and finance. AI that did its homework, not a reply mill.

    What it does:
  • Context-aware replies with tenant/contract data attached
  • Templates per topic (service, policy, finance)
  • Draft-first flow — human stays in the loop
CategoryAI / Real estate
StackNode.js · LLM-orchestratie · Bloxs API
Since2025
Read more about Bloxs AI →
Chapter III · Ecosystem

The ecosystem we integrate with

Our software rarely stands alone. We build integrations with the tools MSPs and hosting providers use every day — telephony, RMM, billing, security and banking. Much of what’s in the catalogue is a glue layer between these platforms.

3CXTelephony
NinjaOneRMM
SentinelOneEDR
ESETAV
Microsoft 365Suite
AzureCloud
HostFactBilling
HostBillBilling
WeFactBilling
InformerAccounting
Pax8Marketplace
CopacoDistribution
TimeChimpTime tracking
LoketPayroll
BunqBanking
MolliePayments
SendGridMail
SentryErrors
SignNowE-sign
MoodleLMS
LodgifyBookings
Nx WitnessCCTV
AccessCommanderAccess
SupportPalHelpdesk
Chapter IV · In-house

What we run ourselves

Our own MSP and hosting operation runs on the same infrastructure we offer others. No demo environment — this is production.

Supportdesk

SupportPal met al onze eigen plugins, voor ticketvolumes en plugin-testbed.

support.conocido.nl
Hosting Tools

Toolkit voor sites, mailflows, DNS en certificaten. Web-based met audit-log.

tools.conocido.nl
Knowledge Base

Internal wiki + public knowledge base — runbooks, post-mortems and how-tos.

ask.conocido.nl
Academy

Training platform for customers and partners about hosting and our tools.

academy.conocido.nl
Who trusts us

Our customers run on Conocido software

Holland Casino PRMD Rosario Kozijnen Adficom Wapen van Zoetermeer InnovationQuarter
Schedule a conversation

Need something specific? Write to us.

Whether you want to trial one of our products, need a custom SupportPal plugin, or just want to talk about MSP tooling — we’re happy to chat.