Part of Conocido ICT — software built in-house
Category VI · MSP & Hosting tooling

Conocido BI

AI-driven Business Intelligence for MSPs.

BETA Since 2025 Laravel 11

What Conocido BI?

Conocido BI is a Business Intelligence Dashboard purpose-built for managed service providers. It aggregates data from multiple external systems — HostFact, NinjaOne, SupportPal, SentinelOne, Informer — and uses Claude AI to generate actual business insights on profitability and operations.

Instead of a wall of charts (the Power BI default), you get daily or weekly AI-generated reports that concretely identify: which customer’s margin slipped, which service type is growing fastest, where capacity pressure is mounting in your support team.

For MSP owners and CFOs this is the only dashboard you don’t have to spend half an hour scrolling every day to figure out where things stand.

What it does

Multi-source data aggregation

HostFact (billing), NinjaOne (device fleet), SupportPal (ticket volume), SentinelOne (security incidents), Informer (bookkeeping).

AI reports

Claude-generated daily/weekly insights on margins, customer churn, service mix and operational KPIs.

Per-customer profitability

Revenue (HostFact) minus direct cost (NinjaOne devices, SupportPal hours) = margin per customer.

Anomaly detection

Sudden ticket spikes, dropping device counts, oddly late payments — flagged automatically.

Exportable reports

PDF for management meetings, CSV for deeper analysis.

Who it’s for

MSP owners

wanting strategic decisions backed by data, not gut feel.

CFOs in MSP environments

who want to spot margin pressure before it’s too late.

Account managers

monitoring their customer portfolio.

Stack & integrations

Tech stack

Laravel 11 · Claude AI · Multi-API connectors

Integrations

HostFactNinjaOneSupportPalSentinelOneInformerClaude AI

FAQ

Which other sources can be connected?

We have ready-made connectors for the listed systems. Custom connectors (Atera, Datto, Kaseya) on request.

How is privacy handled?

Data stays on NL infrastructure. AI prompts are sent anonymously to Claude (no customer names or PII).

How much does it cost?

Monthly fee + AI-usage charge. Quote at hello@conocido.nl.

See also

Want to know more about Conocido BI?

Schedule a demo or request a quote. We’re happy to think along on the right fit.

hello@conocido.nl →