Part of Conocido ICT — software built in-house
Category VI · MSP & Hosting tooling

3CX Manager

All your 3CX systems from one console.

LIVE Laravel

What 3CX Manager?

3CX Manager is management and diagnostics for hosted 3CX systems across multiple customers. Where 3CX has a separate admin screen per system, here you see all installations from one place.

The most common question is "the phone does not ring". 3CX Manager shows where a call goes: which route, which queue, which extension — and whether that extension is a desk phone, a DECT handset or a softphone.

You also manage licences, firmware and device details centrally. When a supplier reports a licence renewal, you refresh the licence status and see before and after whether the new date is there.

What it does

Call routing insight

See per extension where an inbound call ends up: route, queue and destination.

Queues and agents

Who is in which queue, and who is logged in.

Every device

Desk phones, DECT handsets and softphones in one overview, including those without a MAC address.

Licence status

Refresh and verify the licence after a renewal, with before and after.

DECT management

Set up base stations and gateways, flash firmware and set the language.

Who it’s for

MSPs and telecom partners

managing multiple hosted 3CX systems for customers.

Service desks

that want to trace "the phone does not ring" without logging into every system.

Stack & integrations

Tech stack

Laravel · 3CX API

Integrations

3CXDECT base stationsSupportPal

FAQ

Do I still log into every system separately?

No, the systems can be viewed and managed from one console.

Does it show DECT handsets and softphones?

Yes. Those are exactly what overviews that only list devices with a MAC address tend to miss.

See also

Want to know more about 3CX Manager?

Schedule a demo or request a quote. We’re happy to think along on the right fit.

support@conocido.nl →