From email inbox to structured work order.
Visit conocidoic.nl →Conocido IC is a REST-API platform that removes the dullest part of admin work: re-typing data from incoming emails and PDF attachments into the task system. It monitors mail per tenant via IMAP, recognises structured PDF templates, extracts the relevant fields, and creates tasks with work orders automatically.
The system is in production at several business customers — each with their own mailflows and parsing rules. Onboarding a new client means adding their IMAP credentials, training their PDF templates, and configuring task routing. No code changes per customer.
Conocido IC is the foundation under several products in our portfolio. Specific business cases (like Conocido CRM) run as modules on this base. It’s not an end-user product — it’s a platform.
Independent mailbox monitoring per client with its own rules engine. Scales to hundreds of incoming mails per hour.
Define templates with fields like "customer name", "barcode", "order date" — Conocido IC matches incoming PDFs and extracts the values.
Scans attachments for barcodes (1D + QR) and uses them as a join key to existing customer records.
Automatic creation of tasks with work orders tied to products or services in the customer’s data.
External systems can query tasks, update status and pull data through a well-documented API.
processing many incoming invoices and orders by email.
generating work orders from customer reports.
who want Conocido IC as the platform under their own product.
Laravel 7 · MySQL · IMAP · PDF-parsing
Text PDFs, scanned PDFs (via OCR layer), and form PDFs with AcroForm fields. Handwritten content is limited via OCR — when in doubt we test a sample.
Pricing per tenant + volume. For on-premise or dedicated installs, fixed pricing applies. Quote via hello@conocido.nl.
Yes. We have a template trainer where you upload sample PDFs and mark fields — IC learns the pattern automatically.
Yes, in addition to standard IMAP we support Microsoft Graph API as a source.
Schedule a demo or request a quote. We’re happy to think along on the right fit.
hello@conocido.nl →