Part of Conocido ICT — software built in-house
Category VI · MSP & Hosting tooling

AssistedAI Voice

An AI receptionist that answers, books and calls back — in Dutch.

LIVE Since 2025 Laravel

What AssistedAI Voice?

AssistedAI Voice provides voice agents for inbound and outbound calls. The agent connects to your own phone system over SIP: callers simply dial your existing number, and outbound calls go out under your own number.

For hospitality, the agent books reservations directly in Zenchef. If a booking fails it does not disappear silently: the platform tracks which guests the agent could not help and who was promised a call back, so a colleague can take over.

A new agent version only reaches the customer line after passing a fixed set of test conversations, and the release is recorded. Calls can be reviewed as transcripts, and audio, transcript and provider data are removed automatically after the retention period.

What it does

Inbound and outbound over SIP

Connects to your own PBX and numbers; outbound calls under your own number, one scoped task per call.

Booking in Zenchef

The agent books directly in Zenchef and checks availability per service.

Failed-booking monitoring

Guests the agent could not help because booking failed are queued for follow-up.

Call-back requests

Promised call-backs are tracked until a colleague has handled them.

Test calls before release

A fixed set of conversation scenarios is checked automatically before an agent version goes live.

Transcripts and outcomes

Per call the transcript and recorded outcome, reviewable per agent.

Privacy clean-up

Audio, transcript and provider data are deleted after the retention period.

Who it’s for

Hospitality

that wants the phone answered and reservations straight into Zenchef.

Organisations with their own PBX

that want AI on their existing numbers instead of new ones.

Teams with call-back work

that want to automate short calls with a human as safety net.

Stack & integrations

Tech stack

Laravel · ElevenLabs · SIP

Integrations

ElevenLabsSIP / your own PBXZenchefMicrosoft 365

FAQ

Do callers need to dial a different number?

No. The agent is connected to your own PBX over SIP, so your existing numbers keep working.

What if the agent cannot help a guest?

The guest lands on a list of failed bookings or promised call-backs so a colleague picks it up. Nothing disappears silently.

How long are calls kept?

Until the end of the agreed retention period; after that audio, transcript and provider data are deleted automatically.

See also

Want to know more about AssistedAI Voice?

Schedule a demo or request a quote. We’re happy to think along on the right fit.

support@conocido.nl →